FAQ

Prep-103     Ceremony-91

How do I get started?

Complete our brief contact form to tell us a little about you and your event.  From there, we will set up an in-person visit or a phone consultation to walk through the details of your event and find the pieces that will work best for your needs.

After the consultation, we will send a list of recommendations with photos and pricing.  Let us know which items you can’t live without and we will reserve them for your event!

Is there a deposit?

Yes, a 50% deposit is required to reserve any item.  The deposit is non-refundable but changes may be made to your order up until 10 days prior to your event.  Any changes within 10 days of the event date are subject to a rush fee.

Final payment is due 10 days prior to your event.

Can I pick up/return my rentals?

Due to the unique nature of our collection, we deliver and pick up all rentals.  We made sure to set a budget-friendly delivery fee so you can focus on the fun stuff instead!

Delivery fees are based on location and the types of items to be delivered.  The fee will be included on your initial estimate so there are no surprises.

What if an item is damaged during my event?

We know that accidents happen.  If an item is lost, stolen, or damaged, an amount of up to 5 times the rental fee may be assessed.

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